Legal teams in fast-growing companies are drowning in fragmented requests. Some come by email, some through a CLM, some through ad hoc forms, some directly to an inbox. Internal customers don't know who to ask or where to go. Work gets lost, duplicated, or lands with the wrong person. And leadership has no real-time picture of what the team is doing.
Ask Lexi is the single front door that replaces all of that.
Built on SharePoint and powered by AI, Lexi is a conversational intake bot that recognises users automatically via Microsoft SSO. Internal customers simply describe what they need. If the answer lives in the entity management system — articles of association, company numbers, director lists, entity structure charts — Lexi retrieves and delivers it instantly with no ticket created and no work for the legal team.
If the request needs human attention, Lexi creates a matter, allocates it automatically to the right lawyer based on language, seniority, deal value, capacity, and availability, communicates the SLA to the requestor, and keeps them updated throughout — all without them ever needing to enter the platform.
Behind the front door, lawyers get a clean prioritised task queue. Managers get a live dashboard with full pipeline visibility, an auto-allocation engine, and SLA tracking. And the GC gets an executive view with the KPIs needed to run the function strategically: matter volume by type and region, team utilisation, cost per matter, and real-time flags when something needs attention.
Ask Lexi connects to your CLM, entity management, tool, Salesforce/CRM, Claude and Microsoft 365 — bringing all legal activity into one place for the first time.