How might we guide an unrepresented person through a specific legal process - from understanding their rights to filing the right forms - so they can meaningfully participate? Every year, thousands of people navigate courts, tribunals, and complaints processes without a lawyer, often feeling overwhelmed before they've even started.
The barriers aren't just legal complexity, they're practical. Which form do I need? What deadlines apply? What happens if I say the wrong thing at a hearing? For many people, the gap between having a right and being able to exercise it comes down to clear guidance at the right moment.
Your challenge is to pick a specific legal process - such as a small claims court application, an employment tribunal, or a housing disrepair complaint - and build something that walks a real person through it step by step.
