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21 March 2026
CareCheck AI

CareCheck AI

Free AI-powered social care eligibility guidance for people who can't afford a lawyer

Pranay BhallaGitHubWebsite
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About the Project

Every year, thousands of people in England are unlawfully denied social care support they are legally entitled to under the Care Act 2014 — not because they don't qualify, but because they don't know their rights and can't afford legal advice.

CareCheck is a free, rules-based triage and eligibility tool built for pro bono charities like Access Social Care. It guides citizens through the Care Act's three-limb eligibility test in plain English, produces an instant Red/Amber/Green triage result, and generates formal legal letters to local councils — all in under five minutes, with no login required.

The citizen side is entirely public. A person answers eight guided questions about their condition, daily activities, and wellbeing impact. The tool evaluates their answers against the national eligibility criteria under the Care and Support (Eligibility Criteria) Regulations 2014 and produces a plain-English result explaining what it found and what to do next. They can then generate one of four AI-drafted letters — a Care Needs Assessment request, a challenge to a refusal, a Carer's Assessment request, or a personal summary — with optional evidence attachment for refusal challenges.

The adviser side is a full case management dashboard. Advisers see a prioritised queue of submissions with triage bands, can add notes, override bands with documented reasons, track case status, and generate their own letters. A super-admin can create and manage adviser accounts directly from the app.

Citizens choose whether to stay anonymous (default) or share contact details. Anonymous citizens receive a case reference number (CC-XXXXXX) they can quote if they call in. All letters are generated by Gemini 2.5 Flash using legally precise prompts written to mirror the statutory language of the Care Act — with no markdown formatting, no asterisks, no fabricated facts.

Built in three days as a speculative MVP using Lovable, Supabase, and the Gemini API. No prior codebase. No technical co-founder.

Practice Areas

Key Features

  • Eight-step guided questionnaire mapping to the Care Act 2014 three-limb eligibility test
  • Instant Red/Amber/Green triage result with plain-English explanation
  • AI letter generation (Gemini 2.5 Flash) across four letter types: Care Needs Assessment request, refusal challenge, Carer's Assessment request, and personal summary
  • Evidence attachment for refusal challenges - structured rejection details and file upload (PDF/image/DOCX)
  • Anonymous by default - citizens can optionally share contact details with advisers and receive a case reference number
  • Adviser dashboard with case queue, triage band filtering, status tracking, and adviser notes
  • Band override with documented reasoning saved to case notes
  • Admin portal for super-admin to create, approve, and delete adviser accounts with a pending approvals queue
  • Self-signup flow with admin approval gating for adviser accounts
  • All generated letters are plain-text with no markdown - legally formatted, ready to copy or download
  • Fully rule-based eligibility logic (no opaque scoring), legally auditable, and explainable
  • Built on Supabase with RLS, anon-safe data architecture, and no collection of personal data by default

Help Needed

Looking for feedback from community care solicitors and social welfare law practitioners on the accuracy of the eligibility logic and the legal quality of the generated letters. Also interested in connecting with pro bono charities (particularly in the UK) who work on adult social care access - CABs, Age UK, Access Social Care, and law centres - to explore piloting this as a triage tool. Happy to open-source the codebase if there is interest from the community.

About the Creator

PB
Pranay Bhalla